Privacy Policy

This Privacy Notice (“Notice”) guides your use of our Website www.showkonnect.com (“the Website”). 

At ShowKonnect, we value your trust and are committed to safeguarding the information you share with us. This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use our platform. It also outlines your rights and the choices available to you regarding your data. 

We are committed to protecting your privacy and ensuring that your personal data is handled securely, transparently, and in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) and other relevant privacy standards.

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top will be revised accordingly.

Unless otherwise defined in this Privacy Policy, all terms used here have the same meaning as in our Terms & Conditions.

DATA COLLECTION

We may collect information such as your contact details, account credentials, payment information, and activity on the platform to provide our services, enhance user experience, and meet legal or operational requirements. Your data is securely stored and retained only for as long as necessary to fulfill these purposes.

Our service providers and partners may be granted access to User information to help us deliver and improve our services. These parties are required to handle your data responsibly and in compliance with applicable privacy standards.

You have full control over your information. You may review, update, or delete your personal details at any time through your account settings or by contacting our support team. You also have the right to limit or withdraw your consent for data sharing with third parties, subject to applicable laws and our operational obligations.

If your access to the Services is suspended or terminated, ShowKonnect may retain a record of such action, including relevant details of the ban or suspension, for security, compliance, and administrative purposes.

HOW WE COLLECT YOUR DATA

We collect the account information you provide when signing up for ShowKonnect to communicate with you about your account, subscriptions, billing, and other administrative matters. This includes sending you transactional emails, in-app notifications, or messages related to your use of the platform.

We process your account details and User information to operate and manage the ShowKonnect platform effectively. For instance, the email address you provide during registration is used to establish and manage your user profile, while your payment details enable us to process subscriptions or other paid transactions.

We also rely on this information to verify your access credentials, maintain the security of your account, and assist you with any inquiries, troubleshooting, provide customer support, resolve technical issues, and analyze system performance or service interruptions and support requests related to your use of the platform.

We also use your information to recommend new features, updates, or services that may enhance your experience on ShowKonnect. In addition, we may use your data to If you use the ShowKonnect mobile application, we may send you push notifications to keep you informed about platform updates, upcoming events, or promotions. You can manage or disable these notifications at any time through your device settings.

We may also use your contact details to share relevant news, event invitations, and promotional offers that align with your preferences and usage patterns. Our goal is to keep you informed and engaged while ensuring that communications remain useful and respectful of your privacy. You may choose to adjust your communication preferences or opt out of promotional messages at any time

ShowKonnect may use artificial intelligence (AI) and machine learning technologies to enhance platform performance and improve user experience. These features may assist with tasks such as content recommendations, automated responses, data analysis, personalization of user interactions, and the detection of fraudulent or suspicious activities. When you use AI-enabled tools on ShowKonnect, certain information such as your activity data, uploaded content, or interactions within the platform may be processed to generate insights or improve the accuracy of our algorithms. We do not use AI technologies in a way that profiles users for unlawful or discriminatory purposes. All AI-related processing is conducted in accordance with applicable data protection laws, and your personal information is handled securely and responsibly. Where applicable, you will be notified when you engage with an AI-powered feature, and you may choose whether or not to use such functionality.

You have the right to opt out of certain communications and data processing activities at any time. ShowKonnect provides you with the ability to manage your communication preferences and limit how your information is used for non-essential purposes.

USAGE DATA

Usage Data is collected automatically when using the Service.

We may collect information automatically when you use our Service. This may include details such as your device’s Internet Protocol (IP) address, browser type and version, the pages you visit on our Service, the date and time of your visit, the duration of time spent on each page, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may also collect information, including (but not limited to) the type of mobile device you use, your device’s unique ID, the IP address of your device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.

Additionally, we may collect information that your browser or mobile device automatically sends whenever you visit or access our Service.

ShowKonnect does not sell, rent, lease, or trade any personal information of its users to third parties under any circumstances. Your personal data is collected and processed solely for legitimate business purposes, such as providing and improving our services, complying with legal obligations, and communicating with you in accordance with this Privacy Policy.

We may share information with trusted third-party service providers or partners only where necessary to operate the ShowKonnect platform, deliver requested services, or fulfil contractual obligations. In all such cases, these third parties are bound by strict confidentiality and data protection agreements and are prohibited from using your personal information for any commercial or unauthorized purpose, including selling or marketing it to others.

ShowKonnect remains committed to maintaining transparency, accountability, and user trust by ensuring that all personal data is handled lawfully, ethically, and exclusively in connection with the purposes described in this Privacy Policy.

CHILDREN DATA

We do not knowingly collect or process personal information from individuals under the age of 16. Our Services are not directed toward children, and we take the protection of minors’ personal data very seriously.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at Experience@showkonnect.com We will promptly investigate the matter and take appropriate steps to delete such information from our systems

In cases where consent is required by law before collecting or processing a minor’s personal data, we will seek verifiable parental or guardian consent prior to collecting or using the information. If we discover that we have collected personal information from a child under the age of 18 without the necessary consent, we will take immediate steps to remove that data and restrict further access to our Services.

Parents and guardians are encouraged to monitor their children’s online activities and assist in enforcing this Privacy Policy to ensure that their personal information remains protected at all times.

DATA STORAGE

ShowKonnect uses a combination of advanced security technologies, encryption protocols, and administrative measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.

All Personal Data collected through the platform is stored on secure servers in controlled environments with restricted access. We implement appropriate physical, technical, and organizational safeguards including firewalls, data encryption, access controls, and regular security assessments to maintain the confidentiality, integrity, and availability of your information.

While we take reasonable steps to protect your data, please note that no security system is perfect. Therefore, we cannot guarantee absolute security of information transmitted to or stored on the platform.

CROSS-BORDER DATA TRANSFER

We may transfer, store, or process your personal data in countries other than your country of residence. This may occur when we engage third-party service providers, partners, or cloud infrastructure providers located outside Nigeria to support the operation, maintenance, and enhancement of our platform and related services.

Where such transfers occur, we will ensure that your personal data continues to receive a high level of protection consistent with the standards set out under the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act (NDPA 2023), and other applicable international data protection laws.

Before any cross-border data transfer takes place, we will implement appropriate safeguards and legal mechanisms, which may include:

1. Confirming that the destination country has been approved by the Nigerian Data Protection Commission (NDPC) as providing adequate data protection standards;
2. Executing data transfer agreements or standard contractual clauses with the recipient organization to ensure the continued protection of your data;
3. Conducting risk assessments and ensuring the receiving entity provides appropriate technical and organizational measures to safeguard your data;
4. Limiting transfers strictly to the extent necessary for the performance of our services or fulfillment of legal obligations.

By using the Platform or submitting your personal data to us, you acknowledge and consent that your information may be transferred to, stored, and processed in locations outside Nigeria in accordance with the safeguards described above.

DATA RETENTION AND DELETION

Your personal data will be retained for as long as your ShowKonnect account remains active in order to provide you with access to the platform and related services. Once your account is closed or deleted, your personal data will be securely deleted, destroyed, or anonymized from our databases within a given timeline. Please note that deleting your profile from the ShowKonnect platform does not automatically result in the deletion, destruction, or anonymization of your personal data. Such data will continue to be retained and processed in accordance with our data retention policy until it is securely deleted, destroyed, or anonymized in line with applicable legal and regulatory requirements.

In certain cases, ShowKonnect may retain specific information where it is necessary to comply with legal or regulatory obligations, resolve disputes, maintain accurate accounting records, prevent fraud, or for other legitimate business purposes such as analytics or service improvement.

INTEGRATION OF ARTIFICIAL INTELLIGENCE (AI)

ShowKonnect may integrate Artificial Intelligence (AI) and Machine Learning (ML) technologies within its platform to enhance functionality, improve user experience, and optimize service delivery. These technologies are used responsibly and in accordance with applicable data protection laws and ethical AI standards and shall be deployed for:

1. Personalized content and event recommendations;
2. Automated customer support and chat interactions;
3. Fraud detection, account verification, and platform security;
4. Performance analytics, predictive insights, and feature optimization;
5. Adaptive user interfaces designed to improve accessibility and engagement.

When you interact with AI-powered tools or services on ShowKonnect, certain information such as your activity data, uploaded content, or platform interactions may be processed to enable these features and improve their accuracy. All AI-related processing is conducted transparently and solely for legitimate purposes that enhance the value and safety of your experience.

Users will be notified when they interact with an AI-driven feature, and in certain cases, may choose whether or not to use such functionality. We continually review our AI practices to ensure compliance with the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act, and recognized international frameworks on responsible AI use.

We do not use AI in any way that profiles users for unlawful, discriminatory, or exploitative purposes or compromises your data privacy, security, or fundamental rights.

DATA PROTECTION OFFICER (DPO)

We have appointed a dedicated Data Protection Officer (DPO) responsible for overseeing the implementation of this Privacy Policy and ensuring that all personal data collected, processed, and stored by ShowKonnect is handled in full compliance with the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act, and other applicable international data protection standards.

The DPO’s role is to promote a culture of data privacy within the organization and to serve as an independent point of contact for all matters relating to data protection and privacy compliance. The DPO actively monitors our data handling activities, advises management and staff on their obligations under relevant laws, and conducts periodic privacy assessments and training programs to ensure that the company maintains the highest standards of information governance and accountability.

If you have any questions, requests, or concerns regarding how your personal information is collected, processed, or protected, or if you wish to exercise your data protection rights under this Privacy Policy, you may contact our DPO using the details below:

Name: _________________________

Email address: Experience@showkonnect.com

The DPO will review and respond to all legitimate inquiries within a reasonable timeframe and, where applicable, will coordinate with relevant departments or regulatory bodies to ensure timely resolution of your concerns.

COOKIES

ShowKonnect uses cookies and similar tracking technologies to enhance user experience, analyze platform performance, and deliver personalized content and advertising. Cookies are small text files stored on your device when you access or interact with the ShowKonnect platform.

You can manage or disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality or performance of some parts of the ShowKonnect platform.

For more detailed information about our use of cookies and how you can manage them, please refer to our Cookie Policy.

THIRD PARTY SITES

The ShowKonnect platform may contain links to third-party websites, applications, or services that are not owned or controlled by us. These links are provided for your convenience and may include integrations with payment processors, social media platforms, or partner services.

Please note that once you leave the ShowKonnect platform or interact with a third-party integration, your use of such services will be governed by the respective third party’s terms and privacy policies. ShowKonnect is not responsible for, and does not control, how these third parties collect, use, or share your information.

We encourage you to review the privacy policies of any external websites or services before providing them with your personal data or interacting with their content.

We may partner with third-party advertising partners who assist in displaying personalized advertisements, measuring campaign effectiveness, and analyzing user engagement. These partners may use cookies, web beacons, or similar technologies to collect information about your online activity across websites and applications to deliver targeted advertising. ShowKonnect may use your information to provide relevant advertising, promotional content, and marketing communications based on your interactions with the platform and your expressed preferences. This may include recommendations about events, products, or services that align with your interests.

You can choose to opt out of receiving marketing or promotional communications at any time by following the unsubscribe link included in our messages or by adjusting your account communication preferences. Please note that you will still receive essential communications relating to your account, transactions, or legal updates

COMPLAINTS

If you believe that ShowKonnect has violated data protection laws or any applicable privacy regulations in the handling of your personal information, you may contact us at Experience@showkonnect.com . We will review and investigate your complaint promptly and provide information on the steps taken to address your concerns.

f you are not satisfied with the outcome of your complaint, you have the right to escalate the matter to the appropriate data protection authority. In Nigeria, the supervisory authority is the Nigerian Data Protection Commission (NDPC). You may contact the NDPC by email at info@ndpc.gov.ng

This privacy policy was last updated on 11/10/2025. Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, notified by email. Please check back regularly to keep informed of updates or changes to this privacy policy.

COOKIES POLICY

WHAT IS A COOKIE?

A cookie is a small text file that a website stores on your computer, smartphone, tablet, or other device when you visit or interact with the site. These files contain data that helps the website remember information about your visit, such as your login details, language preferences, items in your shopping cart, or other customized settings. Cookies can also track how you navigate the site, which pages you visit, and how long you spend on them. This information allows the website to enhance your user experience, provide personalized content, and analyze overall site performance.

TYPES OF COOKIES

Essential cookies which are strictly necessary for the proper functioning of the ShowKonnect platform. They enable core features such as user authentication, login sessions, and secure payment processing. Without these cookies, certain parts of the platform may not operate correctly, and users may be unable to access key services or complete transactions.

Performance and analytics cookies which collect information about how users interact with the ShowKonnect platform, such as the pages visited, time spent on the site, and patterns of navigation. This data helps us understand user behavior, monitor platform performance, and identify areas for improvement, allowing us to enhance the overall user experience.

Functional cookies which enable the Platform to remember your preferences and choices, enhancing your user experience. These cookies may store information such as language settings, display preferences, or login details, allowing the platform to provide a more personalized and seamless experience during your visits.

Advertising and targeting cookies which are used to deliver advertisements and marketing content that is relevant to your interests. These cookies track your activity across the ShowKonnect platform and, in some cases, across other websites and applications. The information collected helps us and our advertising partners measure the effectiveness of campaigns, tailor promotional content, and provide a more personalized advertising experience.

MANAGE YOUR COOKIE

By continuing to use the ShowKonnect platform, you consent to the use of cookies and similar technologies as described in this policy. You have the right to manage or withdraw your consent at any time.

You can control, block, or delete cookies through your browser or device settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, or receive a notification when a cookie is set. Please note that restricting or disabling certain cookies may limit your ability to access or use some features of the ShowKonnect platform.

For more detailed guidance on managing cookies, please refer to your browser or device help resources, or contact ShowKonnect at Experience@showkonnect.com

CONTACT US

If you have any questions, concerns, or requests regarding the use of cookies or similar tracking technologies on the ShowKonnect platform, you can contact us at Experience@showkonnect.com

We will respond to your inquiries promptly and provide guidance on how to manage, disable, or delete cookies, or address any privacy concerns related to your use of the platform.